Refunds due to errors or policy cancellations will be processed according to the rules of the insurance provider chosen at purchase. Refunds are made by the insurer via cheque or direct credit, subject to their official refund policy and timelines.
Policy cancellations are handled in line with the insurer’s procedures. Any applicable refund of the premium will be processed by the insurer, via cheque or direct credit, and subject to their underwriting norms and cancellation guidelines.
You are not required to return policy documents to request cancellation; issuance of refunds rests with the insurer after completion of required formalities.